Global CX and Contact Center Platform - Business for Sale
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Omnichannel Contact Center Platform with Global Agents in US
US
Added 1 year ago
Customer Experience and Contact Center Services
This US-based company provides omnichannel customer experience and contact center services with a tech-powered platform and over 4,000 agents serving clients in telecommunications, government, financial services, and healthcare sectors.
Key Information
Asking
–
Revenue
$191.0M
Earnings
–
Multiple
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Key Highlights
- The company provides customer experience (CX) and contact center services with a focus on omnichannel customer care.
- Over 4,000 agents are employed worldwide.
- Primary client sectors are Telecommunications, Government, Financial Services, and Healthcare.
- Technological capabilities include AI-powered solutions such as AI Conversation Simulation, Real Time Accent Translation, and Automated QA.
- The company operates a global delivery model combining onshore, nearshore, and offshore capabilities.
Contact Info
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